Office Manager

Operations · SeaTac, Washington
Department Operations
Employment Type Full-Time
Minimum Experience Mid-level
Compensation $52,000-55,000

Office Manager

Full-time, $52-55,000

Location: SeaTac, WA

Supervisor: Associate Director, Executive Director

Application Deadline: December 5, 2021

About the Organization

African Community Housing & Development (ACHD) is a community-founded organization led by African Diaspora with the mission of achieving equitable health, housing, economic development, as well as legal and educational services for African-descent immigrant and refugee communities, families, and individuals in King County. ACHD’s vision is to have an informed African immigrant and refugee community that is engaged in the holistic development of their families, communities, and environment. ACHD achieves its goals through educating the community and sharing community-based tools to mitigate inequity. ACHD focuses on equitable and culturally relevant health, legal, and educational services; housing stability and economic development; and land-use, real estate, and property development.

ACHD understands the historical values and the importance of organizing, strengthening, and honoring collective wisdom. ACHD collaborates with many organizations working on similar goals throughout south King County, including community-based organizations, small business owners, parent groups, and coalitions. 

About the Position:

The Office Manager will work closely with the Executive Director, Associate Director, Finance Director, and Program Directors to manage and maintain all SeaTac office facilities, as well as answer phones, direct clients to the appropriate staff member, ensure office operations and procedures are organized, correspondences are controlled, filing systems are designed, maintain files and records, and provide staff support with timesheets and purchase/reimbursement requests. This position will also assist with client scheduling. The hours for this position are 8am-5pm (with a one-hour lunch break) Monday through Friday.

Job Duties:

  • Provide excellent customer service to clients entering ACHD offices, and direct them to the appropriate staff member or help them schedule an appointment
  • Answer phones and log voicemail messages, working to forward inquiries to the appropriate staff member
  • Manage and maintain all office facilities, as well as ensure office compliance with COVID-19 policies
  • Monitor and order supplies and materials as needed, including stationery and furniture; monitor and maintain office supplies inventory
  • Support Finance Director with collecting timesheets, purchase requests/reimbursements, and invoices from contractors
  • Coordinate with IT support to ensure computers and printers are functioning appropriately, troubleshooting minor IT issues as needed. 
  • Manage executives' schedules, calendars and appointments
  • Design and implement filing systems, and ensure filing systems are maintained and current
  • Establish and monitor procedures for record keeping
  • Ensure security, integrity and confidentiality of data
  • Design and implement office policies and procedures, and oversee adherence to office policies and procedures
  • Implement procedural and policy changes to improve operational efficiency
  • Maintain a safe and secure working environment

Required Qualifications:

  • At least 3 years of experience in office management, ideally in a nonprofit setting
  • Proficient in Microsoft Office suite, especially Outlook, Excel, and Word
  • Knowledge of Quickbooks and/or basic bookkeeping/accounting principles
  • Ability to handle multiple tasks and demands, establish priorities, manage deadlines, and work effectively in a energetic environment
  • Strong interpersonal and written communication skills
  • Experience working respectfully with diverse communities, including non-English speakers
  • Excellent customer service skills and grace under pressure
  • Punctual and reliable

Preferred Qualifications:

  • Bachelor's degree 
  • Experience with or other project management software
  • Fluency in a language other than English, especially Somali, Amharic, Tigrinya, or Swahili

Supervisory Responsibilities:  

This position does not have any supervisory responsibilities. 

Note: ACHD emphasizes a highly collaborative approach that is rooted in equity and co-learning. Each staff member brings a highly valuable and essential background and perspective. Accordingly, supervisors are to lead with equity and humbleness. They are accountable to staff members, working to ensure the needs of staff are met. ACHD believes that a healthy and safe environment where feedback and learning is two-way is key to the success of the organizations. In other words, supervisors and staff collaborate on building a positive environment where they learn together, and mistakes are considered a healthy part of personal and professional growth.

African Community Housing and Development does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.”

Thank You

Your application was submitted successfully.

  • Location
    SeaTac, Washington
  • Department
  • Employment Type
  • Minimum Experience
  • Compensation