Database & IT Administrator

Housing Department · SeaTac, Washington
Department Housing Department
Employment Type Full-Time
Minimum Experience Mid-level
Compensation $60,000-65,000 annually + benefits

Start Date: ASAP

Supervisor: Housing & Social Services Director

About the Company

African Community Housing & Development (ACHD) is a community-founded organization led by visionary Black women and a community Board of Directors. ACHD works towards an informed African Diaspora immigrant and refugee community that is engaged in the holistic development of families, communities, and environment. ACHD focuses on equitable and culturally-relevant health, legal, and educational services; housing stability and economic development; and land-use, real estate, and property development. ACHD staff speak a collective 12 languages, and 85% identify as BIPOC.

ACHD understands the historical values and importance of organizing, strengthening, and honoring collective wisdom. ACHD collaborates with many organizations working on similar goals throughout South King County, including community-based organizations, small business owners, parent groups, and coalitions.

About the Position

The Database & IT Administrator serves as the steward of the organization’s cloud-based case management database, Apricot, including staff training, data management, and report generation. This position is vital to ACHD’s success as we ensure compliance with internal and external reporting requirements. This position will also manage the organization’s IT needs, including inventory management, license management, and network administration.

Essential Duties and Responsibilities include the following. 

  • Collaborate with ACHD staff and consultants to improve and maintain Apricot database used regularly by program staff to track program participants across ACHD programs
  • Use Apricot to create and improve reports synthesizing data for use by funders and staff to meet reporting requirements and evaluation needs
  • Work closely with staff to design and support data collection, cleaning, and storage processes to facilitate their evaluation of ACHD programs
  • Train and support program staff and stakeholders in efficient use of Apricot
  • Support selection, implementation, and usage of technology tools and software
  • Support Department Heads in providing timely, accurate, and comprehensive financial and client-level reports to meet funder and contractual obligations
  • Collaborate with Program Managers to build program intake forms and analyze performance metrics
  • Maintain selected data sources and implement regular updates to ensure data quality
  • Track and manage records and daily activities, while ensuring confidentiality of clients
  • Troubleshoot and problem-solve technological issues
  • Continuously seek to improve technological position of the organization while respecting budgets
  • Support overall IT health of the organization, including inventory management, license management, and network administration

Required Qualifications:

  • Two or more years working with database systems, especially in a case management/CRM context
  • Proficiency in Microsoft Office, especially Excel, Word, and Outlook
  • Two or more years experience in IT work such as inventory management, license management, network administration, etc
  • Competent in network administration
  • Ability to translate complex technical ideas into everyday, understandable language
  • Strong organizational and communication skills
  • Ability to handle multiple tasks and demands, establish priorities, manage deadlines, and work effectively in a energetic environment
  • Calm under pressure; ability to approach problems with patience
  • Lifelong learner; constantly seeking out new skills and improving current abilities
  • Bachelor’s Degree in computer science, electrical engineering, IT management, information sciences, or related field

Preferred Qualifications:

  • Familiarity with nonprofit IT and database needs
  • Familiarity with Apricot database system

African Community Housing and Development does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Thank You

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  • Location
    SeaTac, Washington
  • Department
    Housing Department
  • Employment Type
  • Minimum Experience
  • Compensation
    $60,000-65,000 annually + benefits