Small Business Program Manager

Economic Development · SeaTac, Washington
Department Economic Development
Employment Type Full-Time
Minimum Experience Mid-level
Compensation $55,000-60,000 annually

Small Business Program Manager

Full-time, $55,000-60,000/year + benefits

Location: SeaTac, WA


About the Organization:

African Community Housing & Development (ACHD) is a community-founded organization led by visionary Black women and a community Board of Directors. ACHD works towards an informed African Diaspora immigrant and refugee community that is engaged in the holistic development of families, communities, and environment. ACHD focuses on equitable and culturally-relevant health, legal, and educational services; housing stability and economic development; and land-use, real estate, and property development. ACHD staff speak a collective 12 languages, and 88% identify as BIPOC.


About the Position:

The Small Business Program Manager will serve the African Diaspora immigrant and refugee small business community. The role will provide culturally-relevant case management, assist entrepreneurs with applications, help business owners navigate complex government environments, and conduct community outreach and communication.


Position Duties:

  • Serve as first point of contact for small business owners seeking assistance 
  • Conduct culturally-relevant community outreach to increase community knowledge of the program
  • Manage program budget and provide narrative and financial reporting for funders
  • Help community members understand the resources available to them within ACHD and at partner nonprofits
  • Provide high-quality technical assistance to small business owners and entrepreneurs
  • Attend meetings and maintain relationships with the small business technical assistance community 
  • Continuously seek out additional training and education in order to remain up-to-date on best practices and resources available to small businesses
  • Work closely with Farmers Market Manager to support Delridge Farmers Market vendors
  • Ensure coordination of high-quality, culturally-responsive social services


Qualifications:

  • Required: 
    • 3+ years of small business support, case management, social work, or direct service nonprofit work experience
    • Experience working with small businesses/entrepreneurs
    • Knowledge of Microsoft Office suite, specifically Excel, Teams, Outlook, and Word
    • Ability to take initiative; self-starter
    • Strong communication skills, both written and verbal
    • Ability to work compassionately and respectfully with diverse array of community members
    • Ability to handle multiple tasks and demands, establish priorities, manage deadlines, and work effectively in a energetic environment
    • Proof of COVID vaccination will be required
  • Preferred:
    • Experience working with the African Diaspora immigrant and refugee community
    • Fluency in an African language
    • Bachelor's or Master's degree in business, social work, nonprofit management, or related field


      Supervisory Responsibilities:  

      This position does not have any supervisory responsibilities. 


      Note: ACHD emphasizes a highly collaborative approach that is rooted in equity and co-learning. Supervisors are to lead with equity and humbleness, recognizing that each staff member brings a highly valuable and essential background and perspective. Accordingly, supervisors are also accountable to staff members, working to ensure they (supervisors) are meeting the needs of staff and providing a healthy and safe environment where feedback and learning is two-way. In other words, supervisors should work to build a positive environment where staff and supervisors learn together, and mistakes are considered a healthy part of personal and professional growth.


      African Community Housing and Development does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

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      • Location
        SeaTac, Washington
      • Department
        Economic Development
      • Employment Type
        Full-Time
      • Minimum Experience
        Mid-level
      • Compensation
        $55,000-60,000 annually