Program Manager

Social Services · Seattle, Washington
Department Social Services
Employment Type Full-Time
Minimum Experience Mid-level
Compensation $55,000-60,000 annually

Program Manager

Full-time, $55,000-60,000/year + benefits

Application Deadline: January 23, 2022

Supervisor: Social Services Manager

Location: Seattle, WA

About the Organization:

African Community Housing & Development (ACHD) is a community-founded organization led by visionary Black women and a community Board of Directors. ACHD works towards an informed African Diaspora immigrant and refugee community that is engaged in the holistic development of families, communities, and environment. ACHD focuses on equitable and culturally-relevant health, legal, and educational services; housing stability and economic development; and land-use, real estate, and property development. ACHD staff speak a collective 12 languages, and 88% identify as BIPOC.

About the Position:

The African Diaspora immigrant and refugee community has a disproportionately high rate of contact with the justice system. By providing holistic support to expunge records (especially for drug and drug-related convictions), help for families to knowledgeably navigate the justice system, and protecting community members from unjust evictions, ACHD seeks to increase opportunity and reduce injustice for our community. The Program Manager will work closely with the Staff Attorney to conduct community outreach, assist community members who are navigating the legal system, and provide overall program management and administration.

Position Duties:

  • Serve as first point of contact for community members seeking assistance with drug and drug-related conviction record expungement
  • Conduct culturally-relevant community outreach to increase community knowledge of the program
  • Manage program budget and provide narrative and financial reporting for funders
  • Help community members understand the resources available to them within ACHD and at partner nonprofits
  • Assist the Staff Attorney in monitoring case status, coordinating with government agencies, and advocating for community members
  • Work closely with interpreters and case managers to holistically meet community member needs


  • Required: 
    • 3+ years of case management, social work, criminal justice, or direct service nonprofit work experience
    • Knowledge of Microsoft Office suite, specifically Excel, Teams, Outlook, and Word
    • Ability to take initiative; self-starter
    • Strong communication skills, both written and verbal
    • Ability to work compassionately and respectfully with diverse array of community members
    • Ability to handle multiple tasks and demands, establish priorities, manage deadlines, and work effectively in a energetic environment
    • Ensure coordination of high-quality, culturally-responsive social services
    • Proof of COVID vaccination will be required
  • Preferred:
    • Experience working with the African Diaspora immigrant and refugee community
    • Fluency in an African language
    • Bachelor's or Master's degree in social work, nonprofit management, criminology, or related field

Supervisory Responsibilities:  

This position does not have any supervisory responsibilities. 

Note: ACHD emphasizes a highly collaborative approach that is rooted in equity and co-learning. Supervisors are to lead with equity and humbleness, recognizing that each staff member brings a highly valuable and essential background and perspective. Accordingly, supervisors are also accountable to staff members, working to ensure they (supervisors) are meeting the needs of staff and providing a healthy and safe environment where feedback and learning is two-way. In other words, supervisors should work to build a positive environment where staff and supervisors learn together, and mistakes are considered a healthy part of personal and professional growth.

African Community Housing and Development does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Thank You

Your application was submitted successfully.

  • Location
    Seattle, Washington
  • Department
    Social Services
  • Employment Type
  • Minimum Experience
  • Compensation
    $55,000-60,000 annually